FRONT DESK AGENT / GUEST SERVICE REPRESENTATIVE

DIMENSION MASTER • Encinitas, CA

11d • $19 - $19 • Onsite

About The Position

As a Guest Service Representative, you assist guests with check-ins, check-outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience. The role involves welcoming guests, helping resolve issues, processing payments, coordinating with other hotel departments, and providing local information and general hotel assistance.

Requirements

• Strong customer service and communication skills.
• Friendly, positive, and professional presence.
• Comfortable using computers and hotel systems.
• Dependable, organized, and able to multitask.
• Flexible to work any shifts, including holidays and weekends.

Nice To Haves

• Prior hotel or customer service experience is helpful but not required.

Responsibilities

• Greet guests and provide friendly, helpful service.
• Assist with check-ins, check-outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.
• Operate the front desk system and process payments.
• Communicate with housekeeping and other departments.
• Maintain the front desk area in a clean and organized manner.
• Handle guest requests and escalate concerns when needed.
• Provide local information and general hotel assistance.

Benefits

• Supportive team environment.
• Opportunities to grow in front desk and hotel operations.
• A role where you meet new people and make a daily impact.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed