Front Desk Administrator - Arkansas

Lemoine•Statewide, AR

19h

About The Position

The Workforce Group, a LEMOINE company, is seeking organized, solution-focused Front Desk Administrators to support its Emergency Response Logistics Support Reservists Cadre Team. The role manages check-in and check-out for linemen and field staff deployed to disaster recovery operations, serving as a point of contact for hotel transitions, lodging issues, and service to field personnel. These are seasonal positions at disaster response locations in Arkansas. If activated, the role will likely require travel on short notice, with deployments generally lasting several days to a few weeks and possibly 30 days or more depending on disaster response needs. Candidates for these missions should be available to deploy within 24 to 72 hours of notification.

Requirements

High school diploma or equivalent.
Strong administrative and organizational skills.
Ability to manage fast-paced interactions and solve lodging-related issues while maintaining accurate records using technology.
Ability to remain professional, courteous, and helpful in high-demand environments.
Problem-solving mindset focused on timely and effective solutions.
Excellent verbal and written communication skills.
Comfortable working irregular hours, including nights, weekends, and holidays during deployments.
Valid driver's license and reliable transportation.

Nice To Haves

Previous experience in hospitality, hotel operations, customer service, or logistics coordination.
Proficiency with Microsoft Office and mobile communication tools.

Responsibilities

Greet and assist deployed personnel during hotel check-in and check-out processes.
Set up check-in areas, including tables, signage, and posted reminders for guests to pack their bags or prepare for departures.
Distribute room keys and track assignments using digital or paper rosters.
Maintain accurate lodging records and ensure real-time updates of occupancy data.
Communicate directly with hotel staff to confirm reservations and resolve availability issues.
Assist with locating alternate accommodations for linemen if hotels are over capacity.
Provide guidance and clear instructions to incoming and outgoing personnel.
Troubleshoot lodging-related problems and escalate complex issues to the logistics team when necessary.
Support field operations by collaborating with logistics, administrative, and supervisory teams.
Perform other job-related duties as assigned.