Front Desk Administrator - Louisiana
About The Position
The Workforce Group, a LEMOINE company, is seeking organized, solution-focused Front Desk Administrators to support its Emergency Response Logistics Support Reservists Cadre Team. The role manages hotel check-in and check-out for linemen and field staff deployed to disaster recovery operations, helps ensure smooth hotel transitions, resolves rooming issues, and provides service to field personnel. Positions are seasonal. If activated, the role will likely involve short-notice travel to disaster response locations in Louisiana, typically for several days to a few weeks and possibly 30 days or more, depending on response needs. Candidates should be available to deploy within 24 to 72 hours of notification.
Requirements
- High school diploma or equivalent.
- Strong administrative and organizational skills.
- Ability to remain professional, courteous, and helpful in high-demand environments.
- Problem-solving mindset focused on providing timely and effective solutions.
- Excellent verbal and written communication skills.
- Comfort working irregular hours, including nights, weekends, and holidays during deployments.
- Valid driver's license and reliable transportation.
Nice To Haves
- Previous experience in hospitality, hotel operations, customer service, or logistics coordination.
- Proficiency with Microsoft Office and mobile communication tools.
Responsibilities
- Greet and assist deployed personnel during hotel check-in and check-out.
- Set up check-in areas, including tables, signage, and reminders for guests to pack their bags or prepare for departure.
- Distribute room keys and track assignments using digital or paper rosters.
- Maintain accurate lodging records and update occupancy data in real time.
- Communicate with hotel staff to confirm reservations and resolve availability issues.
- Help locate alternate accommodations when hotels are over capacity.
- Provide guidance and clear instructions to incoming and outgoing personnel.
- Troubleshoot lodging-related problems and escalate complex issues to the logistics team when necessary.
- Collaborate with logistics, administrative, and supervisory teams to support field operations.
- Perform other job-related duties as assigned.
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What This Job Offers
Education Level
High school or GED
