Front Desk Administrator - Mississippi

Lemoine•Statewide, MS
•Onsite

About The Position

The Workforce Group, a LEMOINE company, is seeking organized, solution-focused Front Desk Administrators to support its Emergency Response Logistics Support Reservists Cadre Team. The role manages check-in and check-out for linemen and field staff deployed to disaster recovery operations, serving as a point of contact for hotel transitions, rooming issues, and service to field personnel. Positions are seasonal and based at disaster response locations in Mississippi. If activated, the work will likely require travel on short notice and generally last from several days to a few weeks, possibly 30 days or more depending on disaster response needs. Candidates should be available to deploy within 24 to 72 hours of notification.

Requirements

  • High school diploma or equivalent.
  • Strong administrative and organizational skills.
  • Ability to manage fast-paced interactions, resolve lodging-related issues, and use technology to maintain accurate records.
  • Ability to remain professional, courteous, and helpful in high-demand environments.
  • Problem-solving mindset focused on timely and effective solutions.
  • Excellent verbal and written communication skills.
  • Comfort working irregular hours, including nights, weekends, and holidays during deployments.
  • Valid driver's license and reliable transportation.
  • Availability to deploy within 24 to 72 hours of notification.

Nice To Haves

  • Previous experience in hospitality, hotel operations, customer service, or logistics coordination.
  • Proficiency with Microsoft Office and mobile communication tools.

Responsibilities

  • Greet and assist deployed personnel during hotel check-in and check-out.
  • Set up check-in areas, including tables, signage, and reminders for guests to pack their bags or prepare for departures.
  • Distribute room keys and track room assignments using digital or paper rosters.
  • Maintain accurate lodging records and update occupancy data in real time.
  • Communicate with hotel staff to confirm reservations and resolve availability issues.
  • Help locate alternate accommodations for linemen when hotels are over capacity.
  • Provide guidance and clear instructions to incoming and outgoing personnel.
  • Troubleshoot lodging-related problems and escalate complex issues to the logistics team when necessary.
  • Collaborate with logistics, administrative, and supervisory teams to support field operations.
  • Perform other job-related duties as assigned.
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