Front Desk Administrator - Float

ERW Physical Therapy•Evans, GA
•$16 - $18•Onsite

About The Position

ERW Physical Therapy and Wellness is hiring a Front Desk Administrator to float between multiple clinics as needed. The role supports outpatient physical therapy operations by welcoming patients, managing front-desk processes, coordinating referrals, and helping maintain staff productivity. The position requires travel between clinics using a personal vehicle.

Requirements

  • Reliable personal vehicle and a driver's license.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Strong organizational skills and adaptability to handle diverse tasks, stress, and deadlines.
  • Excellent interpersonal, communication, and customer service skills.
  • Detail-oriented, with typing proficiency of at least 50 words per minute.
  • High school graduate.
  • One to two years of front office experience.
  • Self-motivated team player with a proactive work attitude and the ability to work with minimal supervision.

Nice To Haves

  • Some college or healthcare technical schooling.
  • Previous exposure to a healthcare setting.

Responsibilities

  • Greet patients warmly and handle patient check-ins and check-outs.
  • Collect co-pays and manage appointment schedules.
  • Facilitate new therapy referrals and coordinate with staff and agencies to ensure timely care for new patients.
  • Efficiently allocate visits to maintain staff productivity.
  • Serve as a liaison with administrators.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with a 50% employer match up to 6% per check.
  • Paid holidays and time off.
  • Full-time benefits beginning at 30 hours per week.
  • Company-paid employee life insurance.
  • Voluntary life insurance options.
  • Short- and long-term disability options.
  • Employee assistance program, including mental health services.
  • Annual incentive bonus opportunity; maximum amount is not specified.
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