Front Desk Administrator

Compass•Winnetka, IL

2h•$19 - $21•Onsite

About The Position

Compass is seeking a Front Desk Administrator for a full-time, in-office role at the @properties office at 2571 Waukegan Road, Suite 135, Bannockburn, Illinois. The role operates a multiline telephone system, welcomes visitors, directs callers and visitors to appropriate personnel, and provides clerical and office support. It also supports real estate agents with technology questions, office procedures, MLS information, rentals and tenant screening, marketing, and referrals to other departments as needed. The position handles office projects and schedules, prepares recruiting and client packets, maintains forms, manages mail and inter-office deliveries, and performs routine clerical tasks. It also involves ordering and restocking office and kitchen supplies, taking weekly inventory, maintaining office equipment, and performing daily cleaning duties throughout the office, including the kitchen and bathrooms. The role requires 1–2 years of related experience and a high school diploma or GED. Real estate experience is a plus. The stated pay range is $19.00–$21.00 per hour; base pay may vary based on job-related knowledge, skills, experience, and market location. Bonuses and restricted stock units may also be provided as part of the compensation package.

Requirements

1–2 years of related experience.
High school diploma or GED.
Ability to meet the physical demands described, including lifting and moving items up to 50 pounds occasionally, and required sitting, walking, reaching, and close vision.

Nice To Haves

Real estate experience.

Responsibilities

Welcome on-site visitors, determine the nature of their business, and announce them to appropriate personnel.
Answer incoming telephone calls, determine callers’ needs, and forward calls to appropriate personnel or departments.
Answer questions about the organization and provide callers with addresses, directions, and other information.
Perform basic searches, updates, and audits in the Multiple Listing Service (MLS).
Work on weekly, monthly, and quarterly projects.
Create recruiting, listing, and buyer packets, and update form drawers.
Create and maintain schedules.
Support agents by answering questions and providing training on technology and office procedures; provide information about MLS, rentals and tenant screening, and marketing; and direct agents to appropriate departments when needed.
Receive, sort, and route mail; maintain and route publications; communicate with the messenger service; and coordinate inter-office deliveries.
Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
Perform clerical duties as needed, including maintaining files, photocopying, scanning, and collating.
Order office and kitchen supplies.
Perform daily cleaning duties throughout the office, including the kitchen and bathrooms.
Restock office supplies and take weekly inventory.
Perform other duties and projects as assigned.

Benefits

Incentive programs, which may include eligible cash, equity, or commissions.
Paid vacation, holidays, sick time, parental leave, and recharge leave.
Medical, tele-health, dental, and vision benefits.
401(k) plan.
Flexible spending accounts (FSAs).
Commuter program.
Life and disability insurance.
Maven support system for new parents.
Carrot fertility benefits.
UrbanSitter caregiver referral network.
Employee Assistance Program.
Pet insurance.
Bonuses and restricted stock units may be provided as part of the compensation package.