Front Desk Administrative Assistant
About The Position
The Front Desk Administrative Assistant supports Goodwill NCW’s daily operations by welcoming visitors, managing communications and reception functions, and providing administrative support to mission leadership and other departments. The role helps maintain an organized, professional, and safe reception area and supports accurate records, reliable office supply availability, and effective meetings and events. Work is performed primarily in a standard office environment, with extensive contact with team members and frequent interruptions. The position requires working at a desk and using office equipment, while also handling occasional movement and lifting tasks.
Requirements
- Excellent time-management and prioritization skills, including the ability to work on multiple tasks simultaneously under time constraints.
- Excellent communication and customer-service skills.
- Attention to detail.
- Ability to maintain confidentiality.
- At least basic competency with Word, Excel, PowerPoint, SharePoint, and Outlook.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Greet and assist visitors; answer and direct multi-line phone calls; respond to web and email inquiries; maintain visitor logs; and keep the reception area professional, welcoming, and safe.
- Provide administrative support to mission leadership by managing calendars, preparing agendas, recording meeting minutes, entering and maintaining data, and reviewing presentation materials.
- Manage inventory and ordering of office supplies, marketing materials, miscellaneous items, and Goodwill NCW merchandise for mission leaders and new hires.
- Maintain organizational directories and front desk standard operating procedures.
- Receive, sort, and distribute incoming mail and packages, and prepare outgoing mail as needed.
- Oversee mailroom and breakroom inventory and replenish supplies as needed.
- Assist departments and leadership with special projects, cross-functional initiatives, and other administrative duties.
- Coordinate schedules, meetings, conference calls, travel, and special events, including venue selection, lodging arrangements, and presentation preparation.
- Assist with building security and safety by monitoring the entrance and verifying visitor access.
- Complete filing and archiving tasks, including alphabetizing, collating, organizing, and maintaining records.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
