Front Desk Administrative Assistant
About The Position
New Hampshire Housing is hiring a Front Desk Administrative Assistant to support its mission of promoting, financing, and supporting housing solutions for New Hampshire residents. The role serves as a welcoming first point of contact for visitors, partners, and community members while providing administrative and operational support that helps the organization run smoothly. The position involves interacting with visitors and callers, supporting employees and teams, and helping maintain a professional, organized, and secure workplace. The position offers a consistent weekday schedule and a 37-hour work week. Starting pay is $19.00–$23.00 per hour, depending on relevant experience.
Requirements
- High school diploma or GED equivalent.
- Strong interpersonal and customer service skills, with the ability to interact professionally with employees, visitors, vendors, and the public.
- Excellent verbal and written communication skills.
- Experience managing a multi-line phone system or similar reception responsibilities.
- Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.
- Experience using Adobe Acrobat and electronic document management systems.
- Strong organizational skills and the ability to manage multiple priorities, interruptions, and changing demands.
- Ability to work independently, maintain confidentiality, and exercise sound judgment in sensitive situations.
- Ability to learn new systems, processes, and office technology.
Nice To Haves
- One year of relevant administrative, reception, customer service, or office support experience is preferred.
Responsibilities
- Serve as the first point of contact for visitors, clients, vendors, and community partners.
- Answer and direct incoming calls professionally and with care.
- Welcome guests, manage visitor access, and maintain building security procedures and confidentiality.
- Receive, sort, and distribute incoming mail and prepare outgoing mail and deliveries.
- Support teams across the organization with administrative and operational needs.
- Help maintain an organized, welcoming, and efficient workplace by supporting employees, visitors, and organizational initiatives.
Benefits
- Two retirement plans with employer contributions to both.
- Multiple high-quality health insurance options.
- Employer-paid dental, disability, and life insurance.
- Vision coverage.
- Generous and flexible paid time off.
- Paid parental leave.
- Undergraduate and graduate tuition reimbursement.
- Student loan repayment assistance.
- Paid volunteer time.
- Fitness rewards and reimbursement programs.
- Consistent weekday schedule supporting work-life balance.
- 37-hour work week.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
