Front Desk Administrative Assistant
Goodwill NCW Jobs•Menasha, WI
•Onsite
About The Position
The Front Desk Administrative Assistant supports Goodwill NCW’s Mission Support Office by welcoming visitors, handling communications, providing administrative support to mission leadership, and helping maintain organized and secure office operations. The role coordinates calendars, meetings, travel, and events; manages supplies, mail, records, directories, and front-desk procedures; and assists with special projects and other administrative duties. Work is performed primarily in a standard office environment with frequent team member contact and interruptions.
Requirements
- Excellent time-management and prioritization skills, with the ability to handle multiple tasks simultaneously under time constraints.
- Excellent communication, customer service, and attention to detail.
- Ability to maintain confidentiality.
- Basic competency with Word, Excel, PowerPoint, SharePoint, and Outlook.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Greet and assist visitors; answer and direct multi-line phone calls; respond to web and email inquiries; maintain visitor logs; and keep the reception area professional, welcoming, and safe.
- Provide administrative support to mission leadership, including managing calendars, preparing agendas, recording meeting minutes, entering and maintaining data, and reviewing presentation materials.
- Manage inventory and ordering of office supplies, marketing materials, miscellaneous items, and Goodwill NCW merchandise for mission leaders and new hires.
- Maintain organizational directories and front-desk standard operating procedures.
- Receive, sort, and distribute incoming mail and packages, and prepare outgoing mail as needed.
- Oversee mailroom and breakroom inventory and replenish supplies as needed.
- Assist departments and leadership with special projects, cross-functional initiatives, and additional administrative duties.
- Coordinate schedules, meetings, conference calls, travel, and special events, including venue selection, lodging arrangements, and presentation preparation.
- Assist with building security and safety by monitoring the entrance and verifying visitor access.
- Complete filing and archiving tasks, including alphabetizing, collating, organizing, and maintaining records.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
