Front Desk Administrative Assistant - Sheriff

GUNNISON COUNTY•Gunnison, CO

2h•$23 - $33•Onsite

About The Position

Gunnison County’s Sheriff’s Office is seeking a friendly, dependable, and detail-oriented Front Desk Administrative Assistant to serve as the first point of contact for the community. This civilian, non-sworn position provides customer service and administrative support in a fast-paced law enforcement environment. The role assists residents, answers questions, processes payments, coordinates appointments, and helps maintain organized front-office operations. It requires accuracy, discretion, professionalism, and teamwork when interacting with community members, law enforcement personnel, and partner agencies, including people who may be frustrated or dealing with difficult situations. The position is full-time, Monday through Friday, onsite in Gunnison, Colorado, and is non-exempt. The pay range is $23.03–$32.58 per hour, determined based on qualifications and experience. The position reports within the Gunnison County Sheriff’s Office; no direct reporting relationship is specified. The application deadline is open until filled.

Requirements

High school diploma or GED equivalent, or an equivalent combination of education, training, and experience as determined appropriate by Gunnison County.
Valid Colorado driver's license.
Ability to successfully complete applicable pre-employment background screening requirements.
Ability to complete ICS 100 and ICS 700 within the first year of employment.
Ability to complete required departmental training and maintain necessary system access or certifications associated with assigned duties.
Strong customer service skills, clear communication, patience, courtesy, and respect when helping people.
Exceptional attention to detail and ability to manage multiple responsibilities and maintain accurate records.
Ability to remain calm, composed, and helpful during challenging conversations or when managing competing priorities.
Confidentiality, sound judgment, and ability to follow procedures and know when to involve appropriate personnel.
Comfort using computers, email, Microsoft Office, and electronic recordkeeping systems.
Dependability, follow-through, and ability to work collaboratively as part of a team.

Nice To Haves

One year of experience in customer service, reception, office administration, or a related field.
Experience handling payments, maintaining financial records, or performing general administrative duties.
Experience working in a government, law enforcement, or public safety environment.

Responsibilities

Greet visitors, answer questions, and direct people to appropriate personnel or resources.
Answer incoming phone calls and general emails, ensuring inquiries are handled professionally and efficiently.
Provide courteous service to community members, law enforcement personnel, and partner agencies.
Maintain a welcoming, organized, and professional front-office environment.
Receive and process payments for traffic citations, VIN inspections, dog registrations, concealed handgun permits, civil process services, and other Sheriff's Office transactions.
Maintain accurate financial records, issue receipts, and follow cash-handling procedures.
Assist community members with payment processes, required forms, and available services.
Process and distribute traffic citations and related documentation to courts, state agencies, and other appropriate recipients.
Assist with receiving and processing civil papers, verifying information, collecting fees, and routing documents for service.
Schedule VIN inspections and communicate appointment details to the public and Sheriff's Office personnel.
Prepare correspondence, organize records, complete data entry, and maintain accurate electronic and physical files.
Collaborate with Sheriff's Office personnel and other County departments to support daily operations.
Handle sensitive information confidentially, professionally, and with discretion.
Follow established policies and procedures and recognize when questions or situations require additional assistance.

Benefits

Medical, dental, and vision insurance.
Vacation leave beginning at 8 hours per month, based on years of service.
Sick leave at 8 hours per month.
12 paid holidays.
Health Savings Account and Flexible Spending Account options, including Dependent Care FSA.
Employer-paid short-term disability insurance.
Employer-paid basic life insurance.
Optional supplemental life and accidental death and dismemberment coverage.
Employee Assistance Program.
Employer-paid Norton LifeLock membership.
Employee wellness programs and events.
Discounted pet insurance and gym memberships.
Potential access to County employee housing, subject to availability.
Annual performance and merit review, with opportunities for pay advancement based on performance.
Retirement benefits through the Colorado Retirement Association (CRA) through Empower.
Mandatory 3% employee contribution to a 401(a) retirement plan and 3% County employer contribution to the 401(a) plan.
Voluntary pre-tax or Roth 457(b) retirement contributions.
County employer matching contributions of up to 3% to the 457(b) plan, subject to applicable plan provisions.