Front Desk Administrative Assistant

Cardinal Health • Dublin, OH

24d • $17 - $24

About The Position

The Front Desk Administrative Assistant provides administrative support and front desk security and reception services. The role assists general business operations through administrative and data support activities, serves as an administrative liaison, and performs assigned duties in accordance with established procedures. The position works with security staff and fellow team members to support building operations, resolve access control issues, provide guidance to employees and visitors, and cover open positions as needed.

Requirements

• Excellent verbal and written communication skills, including email etiquette.
• Skill with Microsoft Office programs and Outlook.
• Good organizational skills.
• Ability to work autonomously and take initiative.
• Ability to find and use resources, with demonstrated problem-solving skills.
• Strong customer service orientation.
• Adaptability and comfort with ambiguity.
• Willingness to be collaborative and work as part of a team.

Nice To Haves

• 0–2 years of experience in a related field.
• High school diploma, GED, or equivalent work experience.

Responsibilities

• Provide front desk security and receptionist support, including answering phones and checking employees and visitors in and out of the building.
• Operate the Akkadian Console and Cisco IP Communicator phone system, directing calls according to established guidelines.
• Perform basic security duties in partnership with security staff.
• Provide guidance to employees, visitors, and contractors within established guidelines.
• Resolve complex problems independently and address access control issues as they arise.
• Assist fellow team members with coverage and performance of duties.
• Work daily with Security Officers regarding coverage at assigned locations.
• Work independently within established procedures and may receive general guidance on new assignments.
• Provide general guidance or technical assistance to less experienced team members, as needed.
• Serve as a floater to cover positions during scheduled and unscheduled time off and support the business and team.
• Assess processes and procedures and provide ideas for improvement.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before payday with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED