Front Desk Admin

Tangent Technologies, LLCKillbuck, OH
$19 - $25Onsite

About The Position

The Front Desk Admin is responsible for managing the front desk operations, which include greeting visitors, directing them appropriately, answering phones, and assisting in various office administrative tasks.

Requirements

  • Demonstrated experience or training in providing exceptional customer service.
  • Proficiency in computer systems and applications.
  • Strong aptitude for both verbal and written communication.
  • Ability to execute tasks with minimal supervision.
  • Familiarity with AP/AR processes is a valuable addition.
  • High school diploma or equivalent.
  • Minimum of two years in customer service and office roles.
  • Authorized to work in the US.

Responsibilities

  • Warmly greet individuals entering the building, answer their queries, provide directions, notify the relevant staff of visitor arrival, and document details of all persons entering and exiting the building.
  • Operate a multiple-line phone system, directing calls to appropriate extensions, recording messages within the system, and facilitating conference calls as needed.
  • Receive and categorize incoming mail and deliveries, using the office system to distribute them. Oversee outgoing mail and packages, preparing them for pickup.
  • Ensure the reception space remains tidy and devoid of clutter.
  • Guide potential employees by providing required materials like applications, pens, clipboards, and other resources like phone directories or Wi-Fi passwords.
  • Support the finance department with tasks including filing, billing, data entry, and handling Accounts Payable and Receivable.
  • Ensure that all front desk operations meet safety and quality standards and participate in relevant training as required.
  • Perform other related tasks as assigned.
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