Front Counter Sales Representive

Bargreen Ellingson•Anchorage, AK
•Onsite

About The Position

Bargreen Ellingson is hiring a Front Counter Sales Representative for its Anchorage branch. The role helps identify customer needs, explains the company’s products and services, recommends solutions, and resolves customer questions or complaints. The representative supports customer satisfaction and store profitability through sales, service, and branch operations. Starting pay is $16.00 per hour plus 3% commission on sales. After demonstrating performance and sales success, the employee may have an opportunity to increase commission to 5%.

Requirements

  • High school diploma or equivalent experience.
  • Basic math skills.
  • Ability to work in a high-volume, fast-paced environment while providing a high level of customer service.
  • Understanding of the retail sales process.
  • Familiarity with consumer behavior principles.
  • Knowledge of inventory stocking procedures.
  • Beginning to intermediate computer skills and ability to use business systems proficiently.
  • 10-key proficiency.
  • High attention to detail and accuracy.
  • Ability to frequently stand, stoop, bend, and kneel, and to stand for long periods while assisting customers.
  • Ability to occasionally lift 50 pounds unassisted.
  • Ability to talk or hear, read, and identify numbers regularly while performing job duties.

Nice To Haves

  • Two or more years in a sales or office administration position.
  • Knowledge of accounting fundamentals such as payables, receivables, and GL coding.
  • Intermediate Excel skills.

Responsibilities

  • Coordinate with the Sales team to provide excellent customer service.
  • Greet and direct customers.
  • Provide accurate information with attention to detail and follow through after sales.
  • Cross-sell products.
  • Handle and direct phone, email, mail, and in-person contacts from customers, vendors, and employees.
  • Work alternative schedules, which may include weekends.
  • Reconcile cash daily and make bank deposits.
  • Conduct oneself professionally and ethically, treating customers and associates with courtesy and respect.
  • Fill customer orders by retrieving materials from the warehouse.
  • Receive and put away materials, verifying quantities and quality; keep aisles and walkways clear and materials organized.
  • Help maintain the branch’s appearance, including cleaning the warehouse, counter area, and bathrooms as needed.
  • Keep showroom racks stocked and clean and keep inventory organized and put away.
  • Continuously update product knowledge and stay informed about product inventory and applicability; locate merchandise at other locations when needed.
  • Participate in ongoing education and training as directed or desired.
  • Answer telephones professionally, assist customers, take orders, and provide excellent service.
  • Record back orders or discrepancies.
  • Perform cycle counts as required and follow up on discrepancies.
  • Participate in weekend inventory events as scheduled.
  • Perform duties safely, follow safety rules, and inform the manager of potentially hazardous conditions.
  • Perform other responsibilities as directed.

Benefits

  • Medical insurance for eligible full-time employees.
  • Dental insurance for eligible full-time employees.
  • Retirement match.
  • Vacation for eligible full-time employees.
  • Paid holidays for eligible full-time employees.
  • Sick leave as mandated by local laws.
  • Part-time employees are eligible for retirement match and legally mandated sick leave.
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