Front Counter Sales Representive

Bargreen Ellingson•Anchorage, AK
•Onsite

About The Position

Bargreen Ellingson is hiring a Front Counter Sales Representative for its Anchorage branch. The role identifies customer needs, explains products and services, answers questions, and recommends solutions. The representative provides prompt, courteous service, resolves customer concerns, and helps ensure customers leave satisfied while contributing to branch profitability. Starting pay is $16.00 per hour plus 3% commission on sales, with an opportunity to increase commission to 5% after demonstrated performance and sales success. The position combines customer-facing sales and service with order fulfillment, inventory work, cash reconciliation, and general branch upkeep. The representative coordinates with the Sales team, handles customer contacts across several channels, maintains product knowledge, and assists with warehouse and showroom organization. Work schedules may vary and could include weekends.

Requirements

  • High school diploma or equivalent experience.
  • Basic math skills.
  • Ability to work in a high-volume, fast-paced environment while providing a high level of customer service.
  • Understanding of the retail sales process.
  • Familiarity with consumer behavior principles.
  • Knowledge of inventory stocking procedures.
  • Beginning to intermediate computer skills and ability to use business systems proficiently.
  • 10-key proficiency.
  • High level of attention to detail and accuracy.
  • Ability to frequently stand, stoop, bend, and kneel; stand for long periods; and occasionally lift 50 pounds unassisted.
  • Ability to talk or hear, read, and identify numbers as required by the role.

Nice To Haves

  • Two or more years in a sales or office administration position.
  • Understanding of accounting fundamentals such as payables, receivables, and GL coding.
  • Intermediate Excel skills.

Responsibilities

  • Coordinate with the Sales team to provide excellent customer service.
  • Greet and direct customers and provide accurate information with attention to detail and after-sales follow-through.
  • Cross-sell products and recommend solutions based on customer needs.
  • Handle customer, vendor, and employee contacts by phone, email, mail, and in person; answer telephones professionally, take orders, and assist customers.
  • Reconcile cash daily and make bank deposits.
  • Fill customer orders by retrieving material from the warehouse.
  • Check in and put away received material, verifying quantities and quality.
  • Maintain clear aisles and walkways and keep material and inventory organized.
  • Assist with branch appearance and clean the warehouse, counter area, bathrooms, and other areas as needed.
  • Keep showroom racks stocked and clean.
  • Continuously update product knowledge and stay informed about inventory and product applicability.
  • Locate merchandise at other locations when needed.
  • Participate in ongoing education and training as directed or desired.
  • Note back orders or discrepancies and perform cycle counts, following through on discrepancies as needed.
  • Participate in weekend inventory events as scheduled.
  • Follow safety rules, perform duties safely, and inform the manager of potentially hazardous conditions.
  • Conduct oneself professionally and ethically and treat customers and associates with courtesy and respect.
  • Perform other responsibilities as directed.

Benefits

  • Medical insurance for eligible full-time employees.
  • Dental insurance for eligible full-time employees.
  • Retirement match.
  • Vacation for eligible full-time employees.
  • Paid holidays for eligible full-time employees.
  • Sick leave as mandated by local laws.
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