Parts Front Counter Sales Representative

North Central Utility of Wisconsin • Kaukauna, WI

7d

About The Position

North Central Utility (NCU) is seeking a self-motivated, results-driven Front Counter Sales Representative to serve walk-in customers and support parts sales, store operations, and deliveries. The role includes educating retail customers about NCU parts and services, processing orders and paperwork, building customer relationships, and increasing sales through promotions and suggestions for additional products. The representative also supports inventory management, parts stocking, daily deliveries, warehouse tasks, and management as needed.

This is a full-time, safety-sensitive position with a Monday–Friday day-shift schedule and no weekends. It requires pre-employment and post-accident drug testing. NCU is a family-owned semi-trailer dealership with 10 locations across Wisconsin, Minnesota, and North Dakota, offering trailers, parts, service, and related solutions.

Requirements

• High school diploma or GED equivalent.
• Driver’s license in good standing.
• Ability to meet the physical demands of the position.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, as well as technology and computers.

Nice To Haves

• At least one year of experience in automotive, heavy-duty truck, or trailer parts.

Responsibilities

• Represent NCU to walk-in store customers.
• Educate retail customers about NCU parts and services.
• Assist with delivery and route operations.
• Answer phone calls.
• Process orders.
• Assist with parts stocking and store organization.
• Order parts and fill back orders.
• Work with management to reduce excess inventory and increase inventory turns.
• Help ensure parts are pulled and ready for daily deliveries.
• Process and complete paperwork accurately and on time.
• Load and unload vehicles as needed.
• Increase sales volume through promotional sales and activities.
• Suggest valuable items to build customer loyalty and identify opportunities for incremental sales.
• Build relationships with customers.
• Assist with flyer creation.
• Assist back-counter parts sales representatives.
• Assist in the warehouse.
• Sell product features.
• Assist with end-of-year inventory.
• Assist the manager as needed.
• Perform other assigned tasks.

Benefits

• Monthly commission or bonus potential.
• 401(k) with company match and profit sharing.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short-term disability insurance.
• Flexible Spending Accounts (FSA Section 125 program).
• Paid time off.
• Paid holidays (8.5 days).
• Training and professional development opportunities.
• Annual safety shoes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED