Friends & Family Associate (Seasonal)

JCrew • Ardmore, PA

7d • Onsite

About The Position

The Friends & Family Associate supports store associates in delivering an efficient, welcoming customer experience. The role includes assisting customers in the moment, supporting checkout, following merchandise handling guidelines, and maintaining organized fitting rooms, stockroom, and sales-floor presentation. The position is seasonal and requires availability during busy periods, including nights, weekends, and holidays. Associates should be team-oriented, flexible, comfortable using technology, and able to perform the physical tasks described in the posting.

Requirements

• Be at least 18 years old.
• Be available during busy periods, including nights, weekends, and holidays.
• Be able to bend, reach, stretch, lift, carry, and move at least 40 pounds (18 kilos).
• Be able to regularly move around all store areas and remain accessible to customers.
• Be a team player who brings their best to their work.
• Be flexible and ready to have fun.
• Leverage technology to maximize efficiency and productivity.

Responsibilities

• Support associates in exceeding customer expectations.
• Respond to customers in the moment and connect them with other associates as needed.
• Assist at the cashwrap to ensure an efficient checkout experience.
• Comply with merchandise receiving and handling guidelines.
• Maintain presentation standards.
• Keep fitting rooms organized and promptly return product to the sales floor.
• Keep the stockroom organized.
• Act in a manner that aligns with the company’s values.

Benefits

• Associate discount on clothing and accessories, including new arrivals, across J.Crew, J.Crew Factory, and Madewell.
• Eligible associates and family members may receive medical, dental, prescription, and vision insurance.
• Family planning support, including fertility, adoption, and surrogacy support.
• Fitness discounts and medical travel benefits.
• Bonus opportunity and other competitive benefits and perks.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed