Fresh Food QA Manager

7-Eleven•Remote WA, WA
•$70,000 - $107,500

About The Position

The Fresh Food QA Manager serves as a subject matter expert for assigned regions on technical, food safety, and quality assurance matters. The role covers regulatory compliance, product development and implementation, supplier and facility approvals, and in-store procedures and execution related to quality, food safety, and federal, state, and local regulations. The candidate must reside in the primary location or an additional listed location (Remote WA or Remote OR) and be commutable to the territory supported. The role includes facility audits and quality visits at third-party or company-owned commissaries, bakeries, and distribution centers; product evaluations and complaint investigations; development or review of quality and food safety materials; support for stores on food safety and regulatory matters; and serving as an FSQA training subject matter expert for audiences such as Operations, Merchandising, and Store Leaders.

Requirements

  • Bachelor's degree or equivalent relevant work experience.
  • At least 1 year of management experience.
  • Strong knowledge of Excel, Word, and PowerPoint.
  • Thorough understanding of HACCP, GMPs, SSOPs, SOPs, Food Defense, auditing principles, and FDA and USDA regulations.
  • Strong counseling, facilitation, training, and modeling skills; confidence speaking one-on-one and before larger groups.
  • Strong communication and analytical skills, with attention to detail for technical reports.
  • Must reside in the primary location or a listed additional location (Remote WA or Remote OR) and be commutable to the supported territory.

Nice To Haves

  • Registered Sanitarian, Certified Professional of Food Safety, or similar certification.
  • Degree in Food Science, Environmental Science, Biology, or a similar field.

Responsibilities

  • Conduct facility audits and quality visits at third-party or owned commissaries, bakeries, and distribution centers to assess food safety, production process controls, specification compliance, and potential vendor or plant approvals.
  • Provide counseling and assistance with corrective actions and timelines, and conduct follow-up visits to track progress when needed.
  • Evaluate products for specification compliance through surveillance, cuttings, and complaint investigations involving fresh food, beverages, private-brand suppliers, and others as requested.
  • Create or review quality and food safety materials, including standards, specification training, and tools that support quality knowledge and assessments.
  • Serve as a key contact and liaison for assigned areas on store food safety and regulatory support, including controls, equipment, regulatory inquiries, recalls, non-compliance issues and citations, local HACCP or OSHA issues, and permitting assistance for remodels or new store construction.
  • Serve as an FSQA training subject matter expert for audiences including Operations, Merchandising, and Store Leaders, and for major events such as 7-Eleven University.
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