French Content Specialist (US)

Welo Global

15h • Remote

About The Position

The French Content Specialist reviews, validates, and curates written and audio content according to established SOPs, checklists, and client guidelines. The role supports accurate, consistent, and timely processing of assigned queues while following information security and confidentiality requirements. The position is remote in the USA, works on PST hours, and is listed for a 12-month duration at $23 per hour.

Requirements

• Native-level or fully bilingual spoken and written fluency in French, with strong cultural awareness of the French market or markets.
• Exceptional attention to detail and ability to follow step-by-step procedures and quality standards.
• Basic problem-solving skills, including identifying issues, gathering evidence, and following escalation paths.
• Strong time management and ability to consistently meet productivity and quality expectations.
• Comfort with multiple tools and web platforms and ability to learn new systems quickly.
• Proficiency with MS Office, including Outlook, Word, Excel, and PowerPoint, and with web browsers.
• Comfort working in a role that may involve exposure to content some may find sensitive or offensive.

Nice To Haves

• One to two years of experience in content operations, content review, digital QA, or a similar field; preferred but not required, depending on the role.

Responsibilities

• Perform daily curation of written publications and audio content using established SOPs, checklists, and client guidelines.
• Validate content and metadata for completeness, consistency, and basic accuracy, and make straightforward corrections when guidelines allow.
• Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
• Escalate unclear, high-impact, or out-of-policy issues to the Team Lead or SME with context and supporting evidence.
• Manage assigned queues to meet throughput expectations and turnaround-time or SLA requirements.
• Follow information security, confidentiality, and secure work environment requirements where applicable.
• Maintain attention to detail while completing repetitive or high-volume tasks.
• Participate in team meetings, calibration sessions, and required training, and incorporate feedback to improve accuracy and consistency.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed