Collections Specialist - French

The Nemecek Firm, Ltd.•Columbus, OH

8d•$20 - $25•Onsite

About The Position

The Nemecek Firm is seeking a confident and personable Billing and Collections Specialist to support its immigration law practice. Collections and client payment outreach are the primary responsibilities. The specialist will contact clients regarding outstanding balances, secure payments, establish approved payment arrangements, monitor payment commitments, and maintain accurate account records. The role also supports payment processing, account research, and other billing functions. The position is full-time and in person at the firm’s downtown Columbus, Ohio location. The regular schedule is 8:30 a.m. to 5:30 p.m., Monday through Friday. The anticipated hourly pay range is $20.00 to $25.00, with starting pay determined by relevant experience, education, training, language proficiency, technical knowledge, and other job-related qualifications. The firm values clear communication, careful work, accountability, collaboration, and thoughtful service to clients. It is committed to an inclusive workplace where employees are respected, supported, and valued.

Requirements

Fluency in French and English.
Accuracy, organization, and comfort working with payments and financial information.
Ability to discuss balances and past-due accounts professionally, respectfully, and confidently.
Clear communication skills by phone and in writing.
Ability to manage multiple transactions, client communications, and follow-ups while maintaining attention to detail.
Good judgment, thorough documentation, and ability to recognize when an issue should be escalated.
Comfort learning new systems and using technology responsibly while protecting confidential information.

Nice To Haves

Experience with billing, payment processing, accounts receivable, collections, or client service; helpful but not required.

Responsibilities

Process and apply client payments to the appropriate matters and invoices.
Send invoices, receipts, payment confirmations, and account communications.
Respond to client questions about balances, payments, and account activity.
Monitor outstanding balances and contact clients about upcoming and past-due payments.
Establish payment arrangements with clients, document the terms, and follow up on payment commitments.
Research payment discrepancies, returned payments, and incorrect account balances.
Reconcile payment activity across the firm’s billing, case management, and accounting systems.
Maintain accurate records while protecting confidential client and financial information.