About The Position

The Freight Payment Collections Processor II researches, resolves, and collects outstanding freight invoices. The role partners with carriers, transportation providers, procurement, accounts payable, and program teams to resolve payments promptly, reduce invoice aging, address billing discrepancies, validate shipping documentation, and support strong carrier relationships. Responsibilities also include researching unapplied payments, assisting with reconciliation and invoice approvals, supporting month-end close, monitoring aging KPIs, and identifying process improvements.

Requirements

  • High school diploma or GED.
  • 3–5 years of freight payment, transportation finance, collections, or accounts payable experience.
  • ERP experience; SAP ECC/S4 preferred.
  • Transportation Management System (TMS) experience.
  • Proficiency in Microsoft Excel.
  • Strong analytical skills.
  • Excellent customer service.

Nice To Haves

  • Freight audit and payment experience.
  • Logistics operations experience.
  • Defense contracting experience.
  • Carrier contract administration experience.
  • Knowledge of government transportation regulations.

Responsibilities

  • Review freight aging reports daily.
  • Research unpaid carrier invoices and resolve billing discrepancies.
  • Validate freight documentation and coordinate PO, WBS, and GL coding requirements.
  • Work with transportation teams regarding shipment documentation.
  • Communicate with carriers, including FedEx, UPS, DHL, XPO, Estes, Old Dominion, and regional providers.
  • Resolve carrier disputes, request supporting shipment documentation, and negotiate payment timelines.
  • Research unapplied payments and assist with reconciliation activities.
  • Coordinate invoice approvals and support month-end close.
  • Monitor aging KPIs.
  • Identify recurring invoice issues, recommend process improvements, assist in documenting SOPs, and participate in Lean process improvement initiatives.

Benefits

  • Healthcare coverage
  • Retirement plan
  • Life insurance, AD&D, and disability benefits
  • Wellness programs
  • Paid time off, including holidays
  • Learning and Development resources
  • Employee assistance resources
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