Insurance Payment Processor

Smile Brands•San Antonio, TX

2d•Onsite

About The Position

Smile Brands is seeking an experienced, detail-oriented Insurance Payment Processor to join its Central Billing Office team in San Antonio, Texas. This onsite role supports accurate and timely insurance payment posting and account reconciliation across multiple practice management systems. The position is suited to someone who can thrive in a fast-paced, production-driven environment and meet daily productivity goals while maintaining accuracy and accountability. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., with mandatory monthly overtime and occasional Saturdays. Compensation is $18.00–$20.00 per hour. Benefits depend on employment status and hours worked.

Requirements

At least 2 years of experience in dental billing, insurance processing, payment posting, or a related revenue cycle role.
At least 2 years of experience reviewing EOBs and understanding insurance claims adjudication.
Strong data-entry and 10-key skills with a high level of accuracy.
Ability to work efficiently in a high-volume, deadline-driven environment.
Strong organizational skills and attention to detail.
Proficiency with Microsoft Office applications, particularly Excel.

Nice To Haves

Experience using Dentrix Ascend.
Typing speed of 50 or more words per minute.
Experience with cash handling.

Responsibilities

Accurately post insurance and capitation payments to patient accounts across multiple practice management systems.
Review Explanation of Benefits (EOBs) and apply appropriate account adjustments, credits, or patient balances.
Research and reconcile patient accounts within automated payment processing systems.
Balance daily posting activity against live checks and electronic deposits.
Maintain accurate daily tracking and reconciliation logs.
Complete weekly audits and reporting related to payment posting activity.
Resolve payment posting support tickets and account discrepancies.
File and maintain payment documentation and EOB records.
Communicate daily posting totals and unresolved balances to leadership.