About The Position

The Freight Forwarder Export is responsible for ensuring the timely and efficient exportation of goods by air and ocean. The role includes preparing necessary documentation, scheduling shipments, and communicating with customers and third-party service providers. It requires strong organizational, attention-to-detail, and communication skills to manage customer relationships and support customer satisfaction.

Requirements

  • Fluency in English.
  • Excellent organizational and time-management skills.
  • Strong communication and interpersonal skills.
  • Attention to detail and accuracy.
  • Ability to work well under pressure and in a fast-paced environment.
  • Ability to perform basic mathematical calculations, such as calculating costs and rates.
  • Knowledge of air and ocean freight logistics.
  • Understanding of trade laws and regulations.
  • Proficiency in Microsoft Office Suite.

Nice To Haves

  • Prior experience in freight forwarding, logistics, or a related field.
  • Experience in air and ocean exports.
  • Knowledge of additional languages.
  • Experience with logistics software and systems.

Responsibilities

  • Coordinate ocean export shipments, including carrier bookings and movement of goods through transportation channels.
  • Coordinate air export shipments, including scheduling with airlines and movement of goods through transportation channels.
  • Prepare and process customs clearance documentation, including commercial invoices, packing lists, and bills of lading.
  • Track and monitor shipments and provide customers with regular status updates.
  • Manage customer relationships, ensure satisfaction, and address concerns or issues.
  • Collaborate with logistics, finance, operations, and other internal departments to support timely and efficient service delivery.
  • Ensure compliance with applicable customs regulations, trade laws, and other relevant requirements.
  • Perform other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service