Freight Clerk - Overnight

Ridley’s Family Markets•Jerome, ID

About The Position

The Freight Clerk supports guest service and store operations by assisting guests, maintaining front-end supplies, helping with price checks and go-backs, and completing housekeeping and cart-retrieval duties. The role requires courteous communication, compliance with company policies and safety procedures, and the ability to perform physically demanding tasks. Additional duties may be assigned by management.

Requirements

  • No license required.
  • Ability to write, speak, hear, and understand spoken words to respond promptly to pages and requests from team members and guests.
  • Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
  • Ability to apply common-sense understanding to written, oral, or diagram-based instructions and help resolve team-member or guest concerns.
  • Frequently lift and/or move up to 50 pounds; perform the listed physical activities, including walking, standing, sitting, twisting, bending, handling, pushing, pulling, carrying, lifting, reaching, gripping, balancing, and occasionally stooping, crouching, kneeling, crawling, and using or climbing step stools or ladders.
  • Experience is not required.

Responsibilities

  • Exhibit and develop customer relations through friendly and courteous behavior.
  • Promote department and store morale through friendly, professional, honest, and open communication.
  • Maintain good working relationships with other department managers to help improve storewide sales.
  • Comply with company policies, programs, and directives, including the Code of Conduct.
  • Set a professional example for other store team members.
  • Bag guests’ purchases promptly and efficiently according to guidelines, and carry purchases to guests’ automobiles, placing products safely.
  • Keep bag slots stocked and provide supplies needed for efficient front-end operations, using supplies wisely.
  • Assist with price checks and go-backs.
  • Assist with general housekeeping and assigned sweep-sheet duties.
  • Keep the parking lot clear of carts and return carts to the proper store location while following cart-retrieval safety policies.
  • Remove clutter from carts and wipe down kids’ carts before putting them away.
  • Do not accept tips; if a guest persists, turn the money in to the service desk, except in Nevada.
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