Freight Broker

Cogent Talent Solutions•Birmingham, AL

About The Position

Our client provides high-quality services at an affordable rate through dedicated teams, proactive communication, and exceptional customer service. The client is seeking a self-starter with a proactive approach and strong work ethic who is looking to begin a career as a Freight Broker. A Freight Broker acts as an intermediary between shippers that need to transport goods and carriers that transport them. The role facilitates transportation by connecting shippers with carriers and supporting efficient, cost-effective shipments. The broker works closely with dispatchers to build customer and carrier relationships, communicate expectations and procedures, quote freight, cover loads, and prevent or resolve service issues. Compensation is listed as $600 per week, with a minimum base of $600 per week plus uncapped high commissions.

Requirements

  • Self-starter.
  • Proactive approach.
  • Strong work ethic.

Responsibilities

  • Connect shippers with carriers that can transport goods efficiently and cost-effectively.
  • Negotiate rates and terms with shippers and carriers.
  • Resolve transportation issues or delays and help ensure smooth delivery.
  • Provide customer service to shippers and carriers throughout the shipping process.
  • Stay updated on transportation regulations and ensure shipments comply with legal requirements.
  • Establish business relationships with customers.
  • Work with dispatchers to develop customer relationships and understand and follow customer expectations and procedures.
  • Communicate effectively with customers, with both broker and dispatcher included on emails.
  • Work with dispatchers to prevent delivery problems, including calling receivers ahead of time.
  • Work with dispatchers to resolve problems and communicate solutions to customers.
  • Understand how to quote customer freight effectively.
  • Use the carrier base listed in the load board's Carrier Contacts section appropriately.
  • Post and cover loads on external load boards appropriately.
  • Recruit and vet qualified carriers and add them to the Carrier Contacts section of the load board.
  • Communicate load availability to Carrier Contacts before posting loads on external load boards.
  • Develop business relationships with carriers alongside dispatchers.

Benefits

  • Minimum base pay of $600 per week plus uncapped high commissions.
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