Freight Broker
About The Position
Our client provides high-quality services at an affordable rate through a dedicated team focused on customer needs, proactive communication, and exceptional service. The client is seeking a self-starter with a proactive approach and strong work ethic who is looking to begin a career as a Freight Broker. A Freight Broker serves as an intermediary between shippers who need to transport goods and carriers who move them. The role connects shippers with suitable carriers and facilitates transportation efficiently and cost-effectively. The broker negotiates rates and terms, helps resolve issues or delays, provides customer service to shippers and carriers, and stays current with transportation regulations to help ensure shipments comply with legal requirements. The broker works closely with a dispatcher to establish and maintain business relationships with customers and carriers, understand and follow customer expectations and procedures, communicate effectively, quote freight, prevent and resolve delivery problems, and properly source and cover loads.
Requirements
- Self-starter with a proactive approach and strong work ethic.
- Looking to begin a career as a Freight Broker.
Responsibilities
- Connect shippers with carriers able to transport goods efficiently and cost-effectively.
- Negotiate rates and terms with shippers and carriers.
- Resolve transportation issues and delays, and communicate solutions to customers.
- Provide customer service to shippers and carriers throughout the shipping process.
- Stay informed about transportation regulations and help ensure shipments comply with legal requirements.
- Establish business relationships with customers and work with the dispatcher to maintain them.
- Understand and follow customer expectations and procedures, and communicate effectively with customers.
- Coordinate with the dispatcher to prevent delivery problems, including calling receivers ahead of time when appropriate.
- Work with the dispatcher to quote customer freight effectively.
- Use the carrier base listed in the load board’s “Carrier Contacts” section appropriately.
- Post and cover loads on external load boards.
- Develop business relationships with carriers.
- Recruit and vet qualified carriers and add them to the “Carrier Contacts” section of the load board.
- Communicate load availability to “Carrier Contacts” before posting loads on external load boards.
Benefits
- Minimum base pay of $600 per week.
- Uncapped high commissions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
