Fraud Specialist

Msgcu • Clinton Township, MI

21h • Hybrid

About The Position

Prioritizes and manages duties that support the daily operations of the Enterprise Risk Management (ERM) Department including fraud investigation, fraud detection and mitigation initiatives, and departmental projects as assigned. Performs all clerical functions necessary for the daily operations of the ERM Department.

Requirements

• 1 year of experience within a financial institution required, preferably with experience in fraud prevention or risk management.
• Associate degree in Business Administration or related field preferred.

Nice To Haves

• Associate degree in Business Administration or related field

Responsibilities

• Reviews and resolves daily fraud alerts generated by fraud detection system.
• Investigates suspicious activity, analyzes account behavior and takes necessary action to mitigate risks.
• Contacts members to verify activity on accounts, prevent fraud losses and ensure account security.
• Documents findings and notifies internal teams as needed.
• Monitors the ERM helpdesk by resolving fraud-related requests and ensuring timely responses to inquiries from branches and other departments.
• Handles cases involving account freezes, ATM fraud, and suspicious activity.
• Provides support as necessary for the broader ERM Team to ensure excellent support for the organization.
• Conducts proactive fraud prevention efforts by reviewing account activity, identifying emerging fraud trends and performing in-depth research to detect vulnerabilities.
• Supports the coordination and facilitation of fraud trainings and collaborates with internal teams to strengthen fraud mitigation efforts.
• Collects, organizes, and maintains evidence to support fraud investigations.
• Conducts analysis of internal and external fraud allegations to ensure compliance with Bank Secrecy Act (BSA) and Suspicious Activity Reporting (SAR) requirements.
• Maintains accurate case records, tracks fraudulent activity, and prepares documentation associated with investigative activities.

Benefits

• Generous vacation time
• Retirement plan contributions
• Discounts on loans
• Discounts on phone service
• Medical, dental and vision on your first day
• Health Savings Account (HSA)-eligible medical plan with no monthly premium
• 3% contribution from MSGCU to 401(k) (if at least 21 years old)
• 100% match for the next 7% contributed to 401(k)
• 12 paid holidays
• Up to 120 hours of PTO your first year of service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree