Fraud Specialist

Bravera•Mandan, ND

About The Position

Bravera is hiring a Fraud Specialist in Mandan, North Dakota. This position performs fraud-related risk management duties for Enterprise Risk Management, with a focus on detecting, monitoring, investigating, and preventing fraudulent customer activity. The specialist researches internal and external fraud, works to prevent and recover losses, monitors transactions, prepares case files and reports, and collaborates with internal teams, customers, and law enforcement. The role also supports information security monitoring, access control reviews, customer due diligence, and employee account reviews.

Requirements

Bachelor’s degree in information technology, business, finance, accounting, or a related field, or an acceptable combination of education and experience.
At least 3 years of banking experience, or an acceptable combination of education and experience.

Responsibilities

Investigate and research fraudulent, illegal, or improper activity, including check, ACH, wire, deposit, internet banking, mobile banking, loan, employee, check-kiting, elder-abuse, identity-theft, and online-account-takeover fraud; help prevent and recover resulting losses.
Monitor customer transactions for suspicious financial activity, issue alerts and fraud notices, and escalate activity to other departments as needed.
Gather documents and develop case files in the fraud software platform; assist entities with fraud cases and document investigative work clearly.
Assist with examinations and internal and external audit requests.
Take appropriate action under policy and procedure to revoke services and prevent continued fraudulent activity and losses.
Work to minimize the impact of fraudulent activity on customers and the organization.
Contribute to developing and implementing fraud-prevention efforts to mitigate future risk.
Develop, maintain, and implement policies and procedures to detect and prevent fraud; maintain knowledge of fraud-prevention guidelines and regulatory and policy requirements.
Educate employees and customers on identifying and responding to potential fraud.
Serve as a liaison to local, state, and federal law enforcement agencies.
Prepare reports for management on the status of the fraud program and activity.
Maintain the respect and trust of others and demonstrate honesty, integrity, and morality.
Promote a positive, collaborative environment that supports teamwork and excellent customer service.
Contribute to the success of Bravera Holdings Corp. by leveraging opportunities across its entities.
Maintain confidentiality and professionalism regarding employee and customer matters and information.
Follow applicable rules and regulations, including Bank Secrecy Act requirements; proactively watch for illegal activity, including money laundering, and report suspicious activity to the BSA Officer.
Gather data for information security monitoring.
Assist the Information Security Officer with access control reviews and projects as needed.
Assist the BSA Officer with high-risk customers and customer due diligence monitoring.
Perform employee account reviews.