Fraud Investigator I

SCCU Career • Miramar, FL

3d • Hybrid

About The Position

At Space Coast Credit Union (SCCU), the Fraud Investigator I helps protect the credit union and its members by investigating potential fraud, reviewing fraud cases, and supporting loss-prevention efforts. The role works with law enforcement and internal teams, including Legal, Compliance, and Operations, to identify fraudulent activity, mitigate risk, and strengthen fraud detection and prevention processes.

This position is hybrid, with two days per week required in the office. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with rotating Saturdays. The position offers flexible schedule options and eligibility for one SCCU annual bonus.

Requirements

• Associate degree, specialized certification, or equivalent field experience.
• Prior experience communicating with law enforcement or participating in legal proceedings.
• Adherence to additional regulatory compliance training required during employment.

Nice To Haves

• ABA Certificate in Fraud Prevention, CFCS, and/or CFCP certification.
• Three to five years of experience in a financial institution, including fraud, claims, and disputes.

Responsibilities

• Review high-risk activity and determine appropriate actions to mitigate potential losses and limit negative member experiences.
• Report changes in fraudulent activity and potential losses to management, while staying knowledgeable about industry trends and regulations.
• Investigate fraudulent activity by analyzing data and documents, interviewing witnesses, and preparing reports.
• Complete necessary follow-up in a timely manner, including contacting law enforcement officials to prevent or reduce losses to members and the organization.
• Pursue appropriate and timely civil and legal action against members or non-members who have caused a loss to the credit union, with the goal of recouping losses.
• Analyze areas of compromise and vulnerability to prevent recurrence and identify future risks.
• Collaborate with other departments to identify vulnerabilities and assist leadership in implementing controls to mitigate fraud risk.
• Support leadership with audit and regulatory requests and training by sharing intelligence and best practices.
• Monitor fraud data and attend meetings or conferences to stay current with market trends and help prevent losses.

Benefits

• Medical, dental, and vision insurance, plus an Employee Assistance Program.
• 401(k) match of 5% and HSA match.
• SCCU-paid short- and long-term disability insurance and life insurance.
• Tuition reimbursement after one year of service.
• 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Lower rates on loans and credit cards, and no-fee SCCU accounts.
• Flexible schedule options.
• Eligibility for one SCCU annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree