Fraud Investigator I

SCCU Career • Melbourne, FL

3d • Hybrid

About The Position

At Space Coast Credit Union (SCCU), the Fraud Investigator I helps protect the credit union and its members by investigating potential fraud, reviewing fraud cases, and supporting loss-prevention efforts. The role partners with law enforcement and internal teams, including Legal, Compliance, and Operations, to identify fraudulent activity, mitigate risk, and strengthen fraud detection and prevention processes.

The position is hybrid, with two days per week required in the office. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with rotating Saturdays. Flexible schedule options are also noted.

Starting salary is $28.13–$29.79 per hour, with eligibility for one SCCU annual bonus.

Requirements

• Associate degree, specialized certification, or equivalent field experience required.
• Three to five years of experience in a financial institution, including fraud, claims, and disputes, preferred.
• Prior experience communicating with law enforcement or participating in legal proceedings necessary.
• Adhere to any additional regulatory compliance training required during employment.

Nice To Haves

• ABA Certificate in Fraud Prevention, CFCS, and/or CFCP certifications are a plus.
• Three to five years of financial-institution experience involving fraud, claims, and disputes is preferred.

Responsibilities

• Review high-risk activity and determine appropriate action to mitigate potential losses and limit negative member experiences.
• Report changes in fraudulent activity and potential losses to management; stay knowledgeable about industry trends and regulations.
• Investigate fraudulent activity by analyzing data and documents, interviewing witnesses, and preparing reports.
• Complete timely follow-up, including contacting law enforcement officials, to prevent or reduce losses to members and the organization.
• Pursue appropriate and timely civil and legal action against members or non-members who have caused a loss to the credit union to recoup losses.
• Analyze areas of compromise and vulnerability to prevent recurrence and identify emerging risks.
• Collaborate with other departments to identify vulnerabilities and assist leadership with implementing fraud-risk controls.
• Support leadership with audit and regulatory requests and training by sharing intelligence and best practices.
• Monitor data from Fraud Analysts and attend meetings or conferences to stay current on fraud trends and help prevent losses.

Benefits

• Medical, dental, and vision insurance.
• Employee Assistance Program.
• 401(k) match of 5%.
• HSA match.
• Company-paid short- and long-term disability insurance and life insurance.
• Tuition reimbursement after one year of service.
• 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Lower rates on loans and credit cards, and no-fee SCCU accounts.
• Eligible for one SCCU annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree