Fraud Investigator I
About The Position
At Space Coast Credit Union (SCCU), the Fraud Investigator I helps protect the credit union and its members by investigating potential fraud, reviewing cases, and supporting loss-prevention efforts. The role partners with law enforcement and internal teams, including Legal, Compliance, and Operations, to identify fraudulent activity, mitigate risk, and strengthen fraud detection and prevention processes. The position is hybrid, with two days per week required in the office. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with rotating Saturdays. The role offers a starting salary of $28.13–$29.79 per hour and eligibility for one SCCU annual bonus.
Requirements
- Associate degree, specialized certification, or equivalent field experience.
- Adherence to additional regulatory compliance training required during employment.
- Prior experience communicating with law enforcement or participating in legal proceedings.
Nice To Haves
- ABA Certificate in Fraud Prevention, CFCS, and/or CFCP certification.
- Three to five years of experience at a financial institution, including fraud, claims, and disputes.
Responsibilities
- Review high-risk activity and determine appropriate actions to mitigate potential losses and limit negative member experiences.
- Report changes in fraudulent activity and potential losses to management, and stay knowledgeable about industry trends and regulations.
- Investigate fraudulent activity by analyzing data and documents, interviewing witnesses, preparing reports, and completing timely follow-up, including contacting law enforcement officials to prevent or reduce losses.
- Pursue appropriate and timely civil and legal action against members or non-members responsible for losses to recoup those losses.
- Analyze areas of compromise and vulnerability to prevent recurrence and identify emerging risks; collaborate with other departments and assist leadership in implementing controls to mitigate fraud risk.
- Support leadership with audit and regulatory requests and training by sharing intelligence and best practices.
- Monitor fraud data and attend meetings or conferences to stay current with market trends and help prevent losses to the organization and its members.
Benefits
- Flexible schedule options.
- On-the-job training and career growth opportunities, including an emphasis on internal promotions.
- Eligible for one SCCU annual bonus.
- Medical, dental, and vision insurance.
- Employee Assistance Program.
- 401(k) match of 5%.
- HSA match.
- Employer-paid short- and long-term disability insurance and life insurance.
- Tuition reimbursement after one year of service.
- 20+ days of PTO, birthday PTO, and 11 federal holidays.
- Discounted loan and credit card rates and no-fee SCCU accounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
