Fraud Investigator I
About The Position
At Space Coast Credit Union (SCCU), the Fraud Investigator I helps protect the credit union and its members by investigating potential fraud, reviewing cases, and supporting loss prevention. The role works with law enforcement and internal Legal, Compliance, and Operations teams to identify fraudulent activity, mitigate risk, and improve fraud detection and prevention processes. The position is hybrid, with two days per week required in the office. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with rotating Saturdays. The starting pay is $28.13–$29.79 per hour, and the position is eligible for one SCCU annual bonus.
Requirements
- Associate degree, specialized certification, or equivalent field experience.
- Three to five years of experience in a financial institution, including fraud, claims, and disputes, preferred.
- Prior experience communicating with law enforcement or participating in legal proceedings is necessary.
- Adhere to additional regulatory compliance training requirements throughout employment.
Nice To Haves
- ABA Certificate in Fraud Prevention, CFCS, and/or CFCP certifications.
- Three to five years of financial institution experience, including fraud, claims, and disputes, is preferred.
Responsibilities
- Review high-risk activity and determine appropriate actions to mitigate potential losses and limit negative member experiences.
- Report changes in fraudulent activity and potential losses to management; stay informed about industry trends and regulations.
- Investigate fraudulent activity by analyzing data and documents, interviewing witnesses, preparing reports, and completing timely follow-up, including contacting law enforcement officials.
- Pursue appropriate and timely civil and legal action against members or non-members responsible for credit union losses to help recoup losses.
- Analyze areas of compromise and vulnerability, identify future risks, collaborate with other departments, and assist leadership with implementing fraud-risk controls.
- Support leadership with audit and regulatory requests and training by sharing intelligence and best practices.
- Monitor fraud data and attend meetings or conferences to stay current on market trends and help prevent losses to the organization and its members.
Benefits
- Medical, dental, and vision insurance.
- Employee Assistance Program.
- 401(k) match of 5%.
- HSA match.
- Employer-paid short- and long-term disability insurance and life insurance.
- Tuition reimbursement after one year of service.
- 20+ days of PTO, birthday PTO, and 11 federal holidays.
- Discounted rates on loans and credit cards, and no-fee SCCU accounts.
- Eligible for one SCCU annual bonus.
- Flexible schedule options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
