Franchise Development Director
About The Position
BELFOR Franchise Group is seeking a Franchise Development Director to help expand its U.S. footprint and grow the number of franchisees across its brands. The director engages in and supports online and offline franchise development activities and oversees initiatives that advance the brands. They partner with franchise candidates throughout the qualification and license-granting process, ensuring requirements are met and documentation is received. The role also involves working with funding firms, CRM platforms, and mapping programs, creating or implementing content, managing internal and external communications, and supporting the franchise development team's efforts and initiatives. The position is based on-site at BELFOR Franchise Group headquarters in Ann Arbor, Michigan, in a fast-paced office environment with controlled temperature, ventilation, and lighting and a moderate noise level. It involves regular use of computers and other office equipment, communication with the Franchise Development Team, Marketing Team, and franchisees, and travel of 10–20%.
Requirements
- Bachelor’s degree or equivalent experience.
- Proven success in closing leads.
- Basic knowledge of Microsoft and Google products, including Microsoft Office and G-Suite products.
- Previous experience working with a CRM.
- Strong internet knowledge and skills, including social media.
- Ability to establish and meet deadlines and quickly develop clear priorities.
- Resourceful, creative problem-solving ability.
- Strong work ethic, strategic thinking, and execution skills.
- Excellent verbal and written communication skills with individuals and groups of up to several hundred people.
- Ability to communicate clearly with employees, third-party providers, franchisees, and partners.
- Organizational and time-management skills to manage multiple tasks, candidates, and projects.
- Driven, curious, self-motivated, analytical, detail-oriented, efficient, and productive.
Nice To Haves
- Previous work experience in franchise development.
- Interest in increasing brand awareness and growing brands numerically.
- Strong desire to help entrepreneurs realize their dream of business ownership.
Responsibilities
- Develop franchise candidates and maintain thorough knowledge of BELFOR Franchise Group brands.
- Manage lead generation from the website, portals, and other sources.
- Network with franchise consultants to generate leads and manage the candidate process.
- Track the sales process and manage lead flow using franchise sales software.
- Guide candidates from the initial discovery process through signing agreements.
- Participate in Meet the Team Days at brand headquarters.
- Ensure compliance with applicable federal and state regulations, policies, and procedures.
- Achieve franchise development activity and results goals.
- Attend applicable trade shows and conferences.
- Work cross-functionally with other BELFOR Franchise Group brands, brand presidents, and departments.
- Update consultant sites and keep contact and content information current.
- Collaborate on consultant and candidate email blasts and mailings.
- Manage deal announcements.
- Create or implement content and manage internal and external communications.
- Support franchise development team efforts and initiatives.
- Ensure franchise candidate requirements are met and documentation is received.
Benefits
- Paid holidays and vacation.
- Medical, dental, vision, and life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Director
