Franchise Development Director

BELFOR Franchise Group•Ann Arbor, MI
•Onsite

About The Position

BELFOR Franchise Group is seeking a Franchise Development Director to support and grow the company’s U.S. footprint by engaging in online and offline franchise development activities and leading initiatives that expand its franchise networks. The director partners with franchise candidates throughout qualification and license granting, ensuring requirements are met and documentation is received. The role also involves working with funding firms, CRM platforms, and mapping programs, creating or implementing content, managing internal and external communications, and supporting franchise development team initiatives. The position is based on-site at BELFOR Franchise Group headquarters in Ann Arbor, Michigan, in a fast-paced office environment with controlled temperature, ventilation, and lighting and a moderate noise level. It requires regular use of computers and other office equipment, communication with the Franchise Development and Marketing teams and franchisees, and 10–20% travel.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Proven success in closing leads.
  • Basic knowledge of Microsoft and Google products, including Microsoft Office and G Suite.
  • Previous experience working with a CRM.
  • Strong internet knowledge and skills, including social media.
  • Ability to establish and meet deadlines and quickly develop clear priorities.
  • Resourceful, creative problem-solving skills.
  • Strong work ethic, strategic thinking, and execution skills.
  • Excellent verbal and written communication skills, including working one-on-one and with groups of up to several hundred people.
  • Ability to communicate clearly with employees, third-party providers, franchisees, and partners.
  • Organizational and time-management skills to manage multiple tasks, candidates, and projects.
  • Driven, curious, self-motivated, analytical, detail-oriented, efficient, and productive approach.

Nice To Haves

  • Previous work experience in franchise development is preferred but not required.
  • Interest in increasing brand awareness, achieving numerical brand growth, and helping entrepreneurs realize business ownership.

Responsibilities

  • Develop a thorough knowledge of BELFOR Franchise Group brands.
  • Manage lead generation from websites, portals, and other lead sources.
  • Network with franchise consultants to generate leads and manage the candidate process.
  • Track the sales process and manage lead flow using franchise sales software.
  • Guide candidates from initial discovery through signing agreements.
  • Participate in Meet the Team Days at brand headquarters.
  • Follow applicable federal and state regulations, policies, and procedures.
  • Achieve franchise development activity and results goals.
  • Attend applicable trade shows and conferences.
  • Work cross-functionally with other BELFOR Franchise Group brands, brand presidents, and departments.
  • Update consultant sites to keep contact and content information current.
  • Collaborate on consultant and candidate email blasts and mailings.
  • Manage deal announcements.
  • Support franchise candidates through qualification and license granting, ensuring requirements are met and documentation is received.
  • Create or implement content and manage internal and external communications.
  • Support franchise development team efforts and initiatives.
  • Interact with funding firms, CRM platforms, and mapping programs.

Benefits

  • Paid holidays and vacation.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
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