Franchise Business Consultant - Jimmy John's(Nashville, TN Remote)

Inspire•Tennessee - Remote, TN
•Remote

About The Position

The Franchise Business Consultant manages an assigned portfolio of franchisees and works with them to set and achieve or exceed goals related to sales, profitability, and network growth. The role coaches and influences franchise organizations to deliver a consistent and safe brand experience, grow same-store sales, and prepare for additional unit growth where applicable. The consultant facilitates annual planning and franchise business reviews, uses data and analytics to guide franchisee priorities, and follows up on commitments and progress. The role also supports restaurant remodels and new openings by coordinating with franchisees and construction teams, monitors local and regional marketing execution, arranges training support, performs restaurant evaluations as needed, and completes administrative and expense-management responsibilities. The qualified candidate must live in Nashville, Tennessee, and be willing to travel to consult with franchisees based on portfolio needs.

Requirements

  • High school diploma or GED.
  • At least 5 years of experience in supervisory management or district-level multi-unit operations.
  • Prior leadership experience.
  • Good oral, written, and interpersonal communication skills.
  • Excellent organizational skills, including effective time management, planning, and the ability to work independently with minimal supervision.
  • Ability to build credibility and trusting relationships with internal and external stakeholders.
  • Ability to develop and execute plans that drive results.
  • Ability to use data to inform decisions.
  • Ability to bring people together to solve problems.
  • Resourcefulness and adaptability to changing direction, situations, and personalities.
  • Thorough understanding and knowledge of restaurant operations.
  • Sound business and financial acumen.
  • Consultation and strategic coaching skills.
  • Compliance orientation, big-picture orientation, curiosity, continuous-learning mindset, innovation, and creativity.
  • Must live in Nashville, Tennessee.
  • Must be willing to travel to consult with franchisees based on portfolio needs.

Nice To Haves

  • Four-year bachelor's degree.

Responsibilities

  • Achieve operations and business performance goals for an assigned portfolio of franchisees, as set by regional operations leadership.
  • Facilitate annual planning and franchise business reviews to assess prior performance and align on future goals and commitments.
  • Work with franchisees to identify priorities for sales, profitability, network growth, and a safe, consistent brand experience; develop coaching plans and conduct regular check-ins.
  • Track and review data and analytics, interpret results, recommend priorities, and monitor franchisee progress against commitments.
  • Support franchisees through the remodeling and new restaurant construction processes; coordinate with construction teams, monitor milestones, and ensure facilities meet operational specifications.
  • Provide support during remodels and new restaurant openings.
  • Facilitate communications between franchisees and cross-functional partners to advance franchisee goals and opportunities.
  • Work with the Field Marketing Team as needed on operations initiatives and marketing product and promotion rollouts; monitor and support local, DMA, and regional marketing plans.
  • Evaluate restaurants as needed based on the Franchisee Business Review process or other indicators.
  • Partner with the Field Training Team to coordinate training support for franchisees.
  • Ensure effective use of G&A expenses within parameters set by regional leaders.
  • Complete administrative functions and requirements of the position in a timely manner.
  • Travel to consult with the franchisee portfolio based on its needs.
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