Framing

Michaels•Kennesaw, GA
•Onsite

About The Position

The Framing team member helps customers shop and find products while building customer relationships and creating custom framing solutions for their art. The role supports sales and production results, completes framing orders to a high standard and on time, and helps maintain a safe, clean, clutter-free, well-merchandised, and in-stock store. The position follows company policies, Standard Operating Procedures, and applicable requirements; supports shrink and safety programs; assists with stocking and truck unloading; operates the cash register; and supports omnichannel processes. Work takes place in a public retail store. The frame shop includes a glass cutter and heat press. Hours may include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to perform regular bending, lifting, carrying, reaching, and stretching.
  • Ability to move throughout the store and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
  • Use the Elevated ABC approach to build customer relationships and create custom framing solutions.
  • Deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, acknowledge customers, help them locate products, and provide solutions.
  • Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
  • Participate in truck unloading and stocking, ensuring truck standards are followed and work is completed within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Various voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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