FRAMING MANAGER

Michaels Stores • Chicago, IL

5d • $18 - $23 • Onsite

About The Position

The Framing Manager leads and coaches a team of framers focused on building customer relationships, creating framing solutions for customers’ art, and driving custom framing sales. The role assists customers in developing memorable framing solutions and helps ensure high-quality custom framing work is completed on time.

The Framing Manager supports the Store Manager in managing store standards, company programs, compliance, team performance, and store results. The role also serves as Manager on Duty, supports team development and hiring activities, and helps manage inventory, safety, shrink, and store operations.

Requirements

• Basic computer skills.
• Ability to regularly bend, lift, carry, reach, and stretch; move throughout the store; and remain standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

• Previous custom framing experience.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs, ensuring compliance with applicable laws and requirements, executing company policies and standards, and holding the team accountable for store conditions and results.
• Develop and coach team members’ selling behaviors.
• Plan workload with the Store Manager and lead delivery of high-quality custom framing solutions on time.
• Achieve individual key performance indicators and manage the framing team toward its role KPIs.
• Review sales and production workload and build plans and sales-floor time for networking.
• Manage and execute assigned inventory management processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty.
• Assist with interviewing, onboarding, coaching, observing, and training new team members; support talent development activities; participate in performance management; and use leadership competencies for continued self-development.
• Partner daily with Managers on Duty regarding framing expectations and other framers.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Participate in truck unloading and stocking processes, ensuring standards are followed and completed within budget.
• Follow Standard Operating Procedures and company programs and ensure a safe environment.
• Acknowledge customers, help them locate products, and provide solutions.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, subject to position and eligibility.
• Employee Assistance Program, subject to position and eligibility.
• Medical coverage, subject to position and eligibility.
• Dental coverage, subject to position and eligibility.
• Vision coverage, subject to position and eligibility.
• Telemedicine services, subject to position and eligibility.
• Flexible spending accounts, subject to position and eligibility.
• Commuter benefits, subject to position and eligibility.
• Tuition assistance, subject to position and eligibility.
• Adoption assistance, subject to position and eligibility.
• Voluntary insurance options, subject to position and eligibility.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed