Framing Manager

Michaels Stores • Las Vegas, NV

12d • $14 - $18 • Onsite

About The Position

The Framing Manager leads and coaches a team of framers focused on building customer relationships and creating custom framing solutions. The role drives custom framing sales and helps customers create memorable framing solutions for their art. It supports the Store Manager in store operations, team development, sales performance, workload planning, inventory management, safety, and compliance.

The position works in a public retail store. Public areas are climate controlled, though some stock rooms may not be. The role may include outdoor work retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Physical demands include regular bending, lifting, carrying, reaching, and stretching; moving throughout the store; standing for long periods; and lifting heavy boxes and frames and accessing high shelves using a ladder or similar equipment.

Requirements

• Basic computer skills.
• Ability to perform regular bending, lifting, carrying, reaching, and stretching; move throughout the store; and remain standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves by ladder or similar equipment.

Nice To Haves

• Previous custom framing experience is preferred.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Assist the Store Manager in leading and managing adherence to Standard Operating Procedures and company programs, ensuring compliance with applicable laws and requirements, execution of company policies and standards, and accountability for store conditions and results.
• Develop and coach the team’s selling behaviors.
• Lead delivery of high-quality custom framing solutions on time by planning workload in partnership with the Store Manager.
• Achieve personal key performance indicators (KPIs) and manage the framing team to achieve its role KPIs.
• Review sales and production workload and build plans and sales-floor time for networking.
• Manage and execute assigned inventory management processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Assist with interviewing, onboarding, coaching, observing, and training new team members; support talent development; participate in team performance management; and use leadership competencies for continued self-development.
• Partner daily with MODs on expectations for framing and other framers.
• Interact with others in an accepting and respectful manner, remain positive and respectful in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Participate in truck unloading and stocking processes, ensuring truck standards are followed and completed within budget.
• Follow Standard Operating Procedures and company programs and ensure a safe environment.
• Acknowledge customers, help them locate products, and provide solutions.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.
• Overtime compensation may be available in accordance with state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed