Framer

Michaels Stores•New Port Richey, FL

4d•Onsite

About The Position

The Framer builds customer relationships by creating memorable custom framing solutions and helping customers find what they need. The role also supports store operations by maintaining a safe, clean, clutter-free, well-merchandised environment and keeping assigned areas stocked. The Framer follows company policies, standard operating procedures, and applicable legal requirements while delivering customer service and framing orders to a high standard and on time. The position works in a public retail store. Public areas are climate controlled, though some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Michaels describes benefits that may be available depending on position and eligibility, alongside employee discounts and partner discount programs.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and a glass cutter.
Ability to bend, lift, carry, reach, and stretch regularly; move throughout the store; and remain standing for long periods.
Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
Use Elevated ABC Deliver and personal design skills to build customer relationships and create custom framing solutions while delivering sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
Provide friendly customer service, help customers locate products, and offer solutions.
Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
Operate the cash register and handle cash according to standards.
Assist with omnichannel processes.
Perform other duties as assigned.