Fragrance & Beauty Advisor - International Plaza, FL

Chanel • Tampa, FL

2d • Onsite

About The Position

The Fragrance & Beauty Advisor is a CHANEL brand ambassador who provides elevated, personalized service and creates welcoming, confident experiences for clients. The role focuses on developing long-term client relationships, building loyalty, achieving sales targets, and delivering a seamless experience across in-store and online channels. Advisors represent CHANEL’s brand, heritage, products, and standards while collaborating with colleagues and continuing to develop their product and service knowledge. This is a full-time, in-store, in-person position at the International Plaza location in Florida. The role requires standing for extended periods and lifting up to 5 pounds. The anticipated base pay is $25–$30 per hour; variable compensation may also be offered.

Requirements

• Ability to thrive in a team environment and work collaboratively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Passion for CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within CHANEL.
• Knowledgeable and passionate about cosmetics and fragrance.
• Ability to lift up to 5 pounds and stand for extended periods.
• Ability to work full-time in-store and in person.

Nice To Haves

• Foreign language skills; preferred but not required.
• Artistry skills.
• Direct brand experience.

Responsibilities

• Provide superior service to every client through the CHANEL service ritual.
• Build client relationships and loyalty through personal connection and trust.
• Contribute to business growth by achieving sales targets and using products, services, and data capture to recruit, loyalize, and retain clients.
• Attend seasonal seminars led by Education Executives and use the Inside Beauty learning application daily to apply learning on the job.
• Support an omnichannel client experience across in-store and online channels.
• Address and resolve client situations according to company philosophy and standards, partnering with appropriate teams as needed.
• Understand upcoming events and involve clients through introductions and demonstrations.
• Share knowledge of CHANEL’s brand, heritage, and know-how with clients and the team.
• Understand business challenges, client needs, and the surrounding market.
• Keep the work area clean, tidy, hygienic, and professional, and follow visual merchandising guidelines.
• Communicate regularly with the team and manager, demonstrate a positive attitude, and act with ethics and integrity.
• Treat others respectfully, acknowledge cultural differences, and remain willing to learn from them.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, MilkStork, and Care.com membership.
• Paid vacation, holidays, sick days, and volunteer days.
• 401(k) and other incentives.
• Medical, dental, and vision coverage; MDLIVE virtual care; One Medical; flexible spending accounts for health care and dependent care; health savings account; and employee assistance program.
• Life insurance, accidental death and dismemberment coverage, short-term disability, long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
• Employee Resource Groups.
• Annual time off encouraged for volunteering through CHANEL Community and matching of employee donations to select charitable organizations.
• In-house onboarding and leadership development, coaching, and online and live career-development classes.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed