Fragrance & Beauty Advisor - International Plaza, FL

CHANEL • Tampa, FL

3d • $25 - $30 • Onsite

About The Position

The Fragrance & Beauty Advisor is a CHANEL brand ambassador and a member of the Fragrance & Beauty community. The role focuses on providing elevated client service, building lasting client relationships, supporting sales and business results, and sharing knowledge of CHANEL products and heritage. The advisor provides an inclusive, welcoming experience for each client and supports a seamless experience across in-store and online channels.

This is a full-time, in-store role requiring an in-person presence to support client sales and service. The advisor maintains a clean, hygienic, professional work area, follows visual merchandising guidelines, and works collaboratively with the team. The role includes attending seasonal education seminars and using the Inside Beauty learning application to apply product and service learnings.

The anticipated base compensation is $25–$30 per hour. Variable pay may also be offered, and other compensation components may include bonus potential, benefits, and perks. CHANEL describes an inclusive work environment and offers career development resources, subject to eligibility and change.

Requirements

• Ability to thrive in a team environment and work collaboratively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Articulate, knowledgeable, and passionate about cosmetics and fragrance.
• Passion for CHANEL Beauty products.
• Ability to lift up to 5 lbs. and stand for extended periods.
• Full-time, in-store and in-person presence to support client sales and service.

Nice To Haves

• Foreign language skills are preferred but not required.
• Artistry skills and direct brand experience are preferred.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within CHANEL.

Responsibilities

• Provide superior service to every client through the CHANEL service ritual.
• Develop client relationships and loyalty through personal connections and trust.
• Contribute to business growth and sales targets through products, services, and data capture to recruit and retain clients.
• Attend seasonal seminars hosted by Education Executives and use the Inside Beauty learning application to apply learnings.
• Maintain an omni-channel mindset to create a seamless client experience between in-store and online channels.
• Address and resolve client situations in accordance with company philosophy and standards, partnering with appropriate teams as needed.
• Understand upcoming events and involve clients through introductions and demonstrations.
• Share knowledge of the CHANEL brand, heritage, and know-how with clients and teammates.
• Understand business challenges, client needs, and the surrounding market.
• Keep the work area clean, tidy, hygienic, and professional, and follow visual merchandising guidelines.
• Communicate regularly with the team and manager, demonstrate a positive attitude, and act with ethics and integrity.
• Treat others with respect, acknowledge cultural differences, and remain willing to learn from those differences.

Benefits

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, MilkStork, and Care.com Membership.
• Paid vacation, holidays, sick days, and volunteer days.
• 401(k) and other incentives.
• Medical, dental, and vision coverage; MDLIVE virtual care; One Medical; flexible spending accounts for health care and dependent care; a health savings account; and an employee assistance program.
• Life insurance, accidental death and dismemberment coverage, short-term disability, long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking.
• Potential bonus and other variable pay, subject to the position's compensation terms.
• Employees are encouraged to take annual time off to volunteer through CHANEL Community; CHANEL matches employee donations to select charitable organizations.
• Career development through onboarding support, leadership programs, coaching, and online and live classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed