Fragrance Associate - Full Time

Belk•Harrisonburg, VA

About The Position

The Fragrance Associate drives sales and delivers a positive customer experience through excellent service, relationship-building, product demonstrations, and customized recommendations across multiple fragrance brands. The role calls for enthusiasm for the fragrance and beauty industry, competitive drive, and confidence in a fast-paced environment. This is an hourly position.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

Take ownership, demonstrate accountability and initiative, and work toward store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty through excellent service, clienteling tools, and product advice tailored to client needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate confidently about inventory, assortment, and product details.
Use training tools and feedback to develop product knowledge, suggestive selling behaviors, and expertise in industry tips and fragrance trends.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and assist with other tasks as assigned.
Support store fulfillment and asset protection by accurately and efficiently completing omni and operations processes, maintaining product protection standards, and following safety guidelines.