Fragrance Associate - Full Time - Sandhill

Belk•Columbia, SC

About The Position

The Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, demonstrating products, and offering customized recommendations across multiple fragrance brands. The role calls for enthusiasm for the fragrance and beauty industry, a competitive drive, and confidence working in a fast-paced environment. This is an hourly position. The associate contributes to store and personal objectives, builds customer loyalty through tailored advice and clienteling, and supports promotions, events, and customer outreach. The role also includes using selling tools and digital devices to provide an omnichannel experience; developing product knowledge and expertise in fragrance trends; merchandising and replenishing products; maintaining visual, signing, and beauty hygiene standards; and supporting store fulfillment, operations, and asset protection. Additional duties, responsibilities, and qualifications may apply.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Achieve store objectives and personal and store key metrics through ownership, accountability, and initiative.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty through excellent service, clienteling tools, and tailored product advice and recommendations.
Execute promotions, special events, and customer outreach to support performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
Use training tools and feedback to build product knowledge, suggestive selling behaviors, and expertise in industry tips and fragrance trends.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
Support a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and support selling and store operations by completing other assigned tasks.
Support store fulfillment and asset protection initiatives by executing omni and operations processes accurately and efficiently, maintaining product protection standards, and following safety guidelines.