Fragrance Associate - Full Time - Sandhill

Belk•Columbia, SC

About The Position

The Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, demonstrating products, and offering customized recommendations across multiple fragrance brands. The role calls for enthusiasm for the fragrance and beauty industry, competitive drive, and confidence in a fast-paced environment. This is an hourly, full-time position at Sandhill. The associate builds customer loyalty through tailored advice and clienteling, executes promotions and outreach, and uses selling tools and digital devices to create a seamless omnichannel experience. The role also involves developing product knowledge, merchandising and replenishing products, maintaining visual merchandising and beauty hygiene standards, contributing to a positive store culture, and supporting store fulfillment, asset protection, and other store operations as assigned.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service, use clienteling tools, and provide tailored product advice and recommendations to build customer loyalty.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training tools and feedback to build product knowledge, suggestive-selling behaviors, and expertise in fragrance trends; encourage repeat client interactions.
Merchandise and replenish products promptly, and maintain visual merchandising, signing, and beauty hygiene standards according to vendor and company directives.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and support selling and store operations through other assigned tasks.
Support store fulfillment and asset protection by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.