Fragrance Associate - Full Time - Parkway Place

Belk•Huntsville, AL

About The Position

The Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, demonstrating products, and offering customized recommendations across multiple fragrance brands. The role calls for enthusiasm for the fragrance and beauty industry, a competitive drive, and confidence in a fast-paced environment. This is an hourly position. The associate builds customer loyalty through clienteling and tailored product advice, supports promotions and events, and uses selling tools and digital devices to provide a seamless omnichannel experience. They maintain product knowledge and familiarity with fragrance trends, merchandise and replenish products, uphold visual merchandising and beauty hygiene standards, contribute to a positive store culture, and assist with selling, fulfillment, asset protection, and other store operations as assigned.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent customer service, use clienteling tools, and provide tailored product advice and recommendations.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training and feedback to build product knowledge, suggestive selling skills, and knowledge of industry tips and fragrance trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and assist with other selling and store operations tasks as assigned.
Support store fulfillment and asset protection by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.