Fragrance Associate - Full Time

Belk•Gainesville, GA

12d

About The Position

The Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, demonstrating products, and offering customized recommendations across multiple fragrance brands. The role calls for genuine enthusiasm for the fragrance and beauty industry, a competitive drive, and confidence working in a fast-paced environment. This is an hourly position. The associate supports store objectives and personal and store metrics while creating memorable experiences for customers, teammates, vendors, and the community. The role includes customer outreach and promotions, omnichannel selling, product learning, merchandising and replenishment, maintaining visual and hygiene standards, and supporting store fulfillment, operations, asset protection, and safety processes.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership, demonstrate accountability and initiative, and help achieve store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty through excellent service, clienteling tools, and tailored product advice and recommendations.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
Use training tools, resources, and feedback to build product knowledge, suggestive selling behaviors, and expertise in industry tips and fragrance trends; encourage repeat client interactions.
Merchandise and replenish products in a timely manner, and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt to changing circumstances and assist with selling, store operations, and other assigned tasks.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.