Fragrance Associate - Full Time

Belk•Hattiesburg, MS

23h

About The Position

The Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, demonstrating products, and offering customized recommendations across multiple fragrance brands. The role calls for enthusiasm for the fragrance and beauty industry, competitive drive, and confidence working in a fast-paced environment. This is an hourly position. The associate builds customer loyalty through tailored service and clienteling, supports promotions and outreach, and uses selling tools and digital devices to provide an omnichannel experience. They develop product knowledge and familiarity with fragrance trends, maintain merchandise and visual presentation standards, contribute to a positive store culture, and support store fulfillment, operations, asset protection, and safety initiatives as assigned.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform the role, and commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed ability to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to move regularly throughout all store areas and remain accessible to customers.
Ability to bend, reach, stretch, lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Build customer loyalty through excellent service, clienteling tools, and tailored product advice and recommendations.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training and feedback to develop product knowledge, suggestive selling behaviors, and expertise in industry tips and fragrance trends; encourage repeat client interactions.
Merchandise and replenish products promptly, and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and assist with other selling and store operations tasks as assigned.
Support store fulfillment and asset protection by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.
Move regularly throughout store areas and remain accessible to customers.
Bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.