Founding Strategy & Operations Generalist

Sela AI•San Francisco, CA

7d•$130,000 - $175,000•Hybrid

About The Position

Sela is the market-leading AI voice agent for mortgage lenders. Since its inception in mid-2024, the company has secured 6 of the top 10 largest independent mortgage banks in the US as enterprise customers. In the past 20 months, Sela has grown from approximately $0 to $13M in annualized revenue and currently makes around 600,000 calls per day. The company is experiencing strong product-market fit and anticipates significant growth in the coming year. Sela aims to be the dominant player in originating mortgages via AI, with the goal of reducing mortgage costs by 1% for consumers and building a valuable, enduring company. The company has raised $21M in Seed and Series A funding from Emergence and Costanoa.

Requirements

2-4 years of experience post-graduation.
Experience at a top consulting firm, in finance, or in an operating role at a fast-paced, venture-backed startup.
High level of drive and initiative; proactive in identifying and addressing needs.
Intellectually curious and capable of learning new domains quickly.
Exceptional interpersonal skills, ensuring positive interactions with all candidates.
Genuine fluency with AI tools, including daily use and personal projects.
Willingness to work four days a week in the San Francisco office.

Responsibilities

Serve as the first strategy and operations hire, reporting directly to the CEO.
Address the company's most critical challenges, starting with hiring.
Own the strategy for targeting, reaching, evaluating, and closing top talent as the team triples in size.
Develop and implement AI tools and agents to automate processes, particularly in hiring.
Take on responsibilities in other business areas such as sales, product, finance, or people operations as needed.
Develop hiring strategies including candidate identification, outreach, fair and efficient evaluation, and closing.
Build AI tools and agents to automate tasks and increase efficiency.
Explore new revenue motions, pricing models, and finance functions.