Founding Strategy & Operations

Arceus•San Francisco, CA

9d•$140,000 - $180,000•Onsite

About The Position

Arceus is building an AI-native law firm serving fast-moving companies with rapid, transparent, predictably priced, high-quality contract support. The Founding Strategy & Operations hire will build and run the systems that enable the company to scale, supporting operations, the legal team, customers, and the broader business. This is an in-person role based in San Francisco. The role will establish the operational backbone of the firm, own processes across internal operations, customer support, and legal delivery, and turn working practices into documented, repeatable systems. The company describes the position as a high-ownership opportunity with substantial responsibility and career growth in a fast-growing organization. The successful candidate is expected to execute with urgency, take ownership of outcomes, and maintain a high standard of organization and documentation. Success milestones include taking ownership of an initial workstream by day 7, running and improving a recurring process by day 14, and managing multiple workstreams with initial playbooks in place by day 30. The role requires working 12 or more hours per day, six days per week, including weekends. Compensation includes a base salary of $140,000–$180,000, competitive company equity, comprehensive health, dental, and vision coverage, catered office lunches and dinners, wellness and learning stipends, the option to contribute to a 401(k), and unlimited PTO.

Requirements

4–6 years of work experience in management consulting, investment banking, or a similar analytical, high-performance environment.
Willingness to work 12 or more hours per day, six days per week, including weekends.
Ability to take ownership of outcomes from start to finish and a track record of reliably following through.
Exceptional organization and discipline, with a tendency to document and systematize work.
Ability to work at a fast pace with a strong sense of urgency.
Resilience, resourcefulness, and determination when responding to setbacks.
Ability to thrive in a high-bar environment where employees are expected to go above and beyond.
In-person work in San Francisco.

Nice To Haves

Startup or high-growth company experience.
Entrepreneurial mindset and an owner-oriented approach.
Experience identifying manual or fragile processes and making them repeatable through systems and automation.

Responsibilities

Drive cross-functional processes, including handoffs, scheduling, service-level tracking, reporting, and coordination among Legal, Customer Success, and Go-to-Market teams.
Support the customer operating experience through satisfaction tracking, follow-up, and process improvements across the customer journey.
Enable legal delivery by supporting the legal team and driving cross-functional process improvements that allow lawyers to focus on legal work.
Identify operational and customer friction and drive product and process changes to resolve it.
Handle general operations, including billing, vendors, scheduling, and office needs.
Take on additional work needed to keep the company moving quickly.
Build and run systems that support the company’s operations team, legal team, customers, and overall growth.
Document and systematize processes into repeatable playbooks.