Founding Sales Operations

Netic•San Francisco, CA

About The Position

Netic is hiring its first Sales Operations professional to design and establish the systems that organize, measure, and run its sales team. Working directly with sales leadership and the founders, this person will build the operating foundation that the Sales Strategy & Operations team will scale. The role combines operational execution and analysis, including territory and capacity modeling, pipeline analysis, process design, and day-to-day sales operations.

Requirements

  • At least 4 years of experience in sales operations, revenue operations, sales strategy, or a similar analytical role such as consulting, banking, or BizOps at a high-growth B2B company.
  • Strong SQL skills and advanced Excel or Google Sheets skills, including the ability to build capacity or territory models from raw data without a template.
  • Experience with a BI tool such as Looker, Tableau, or Hex.
  • Hands-on experience designing territories, setting Rules of Engagement, and running a forecast cadence for a sales team of 25 or more reps.
  • Salesforce admin-level fluency, including reports, dashboards, assignment rules, permissions, and the underlying data model.
  • A track record of building a process, model, or function from scratch.
  • Sound judgment in resolving disputes fairly and clear written communication with reps and executives.

Nice To Haves

  • Experience as an early or first operations hire at a startup.
  • Experience with Clari, Gong, LeanData, Chili Piper, or similar go-to-market tools.
  • Exposure to vertical SaaS, home services, or selling to owner-operated businesses.

Responsibilities

  • Build the sales operating model, including market sizing by trade, geography, and location count; rep capacity and ramp modeling; and territory and segment design.
  • Create and enforce Rules of Engagement covering account ownership, lead routing, channel and partner conflicts, holdover, and reassignment; resolve disputes using data and document decisions as precedent.
  • Define sales metrics for pipeline, conversion, velocity, and attainment, and build dashboards used by reps, managers, and leadership.
  • Run the weekly forecast, pipeline reviews, and quarterly business reviews; track forecast accuracy and pipeline coverage and flag risks.
  • Analyze funnel performance by segment, source, and rep to identify stalled or lost deals and translate findings into process changes.
  • Partner with Finance on quotas, capacity plans, and commission inputs, ensuring plans are data-based and crediting follows the Rules of Engagement.
  • Handle operational requests such as approvals, account and opportunity changes, and Salesforce questions, and automate repeatable work with the Sales Systems engineer.
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