Forward Deployed Strategy Manager

Exiger • McLean, VA

5d • Hybrid

About The Position

Exiger is seeking a Forward Deployed Strategy Manager to serve as a technical translator on forward deployment teams, partnering with forward deployed engineers to help enterprise customers rapidly deploy AI-native solutions for complex supply chain and risk challenges. The manager owns workstreams within customer implementations, translates customer needs into scoped requirements for technical teams, and helps customers navigate organizational change. The role calls for an adept problem solver who can help customers strategize agentic solutions for pressing, geopolitically sensitive issues.

The position is hybrid and based in McLean, Virginia, or Richmond, Virginia. The person in this role partners with customer stakeholders to identify operational bottlenecks, leads workstreams from design through delivery, and coordinates stakeholders to keep programs on track. They also lead workshops, design user-centric workflows, train end users, analyze customer data, and relay reusable field requirements to product and engineering teams. Travel to work directly with customers may be required up to 25%.

Requirements

• 3–4 years of operations consulting experience, such as at Deloitte, PwC, EY, Accenture, or a similar organization, including delivery of technology implementations or deployments.
• A blend of technical aptitude, including computational thinking and data manipulation, and strong communication, storytelling, and relationship-management skills.
• Proficiency querying and analyzing datasets with SQL and Snowflake, and light scripting in Python and R.
• A solid understanding of enterprise software, data architecture, and cloud environments.
• Comfort working in ambiguous, fast-moving environments under delivery pressure, with the ability to bring structure to complex situations.
• Strong problem-solving skills and the ability to earn trust with business and technical stakeholders and advise customers.
• Must be based in the United States and a U.S. citizen.
• Ability to travel up to 25% to work directly with customers.

Nice To Haves

• Experience in supply chain risk management (SCRM), or in SCRM combined with compliance, such as trade, customs, or export compliance advisory.
• Experience at a technology company in or adjacent to the SCRM and compliance space.

Responsibilities

• Partner with customer stakeholders to identify operational bottlenecks and translate vague problems into scoped requirements.
• Own customer workstreams from design through delivery and keep the broader program on track.
• Bridge customer and technical teams by communicating requirements to forward deployed engineers and guiding customers toward designs that fit platform capabilities and rules.
• Lead workshops, design user-centric workflows, and train end users to support adoption in complex organizations.
• Inspect customer data structures, validate data integrity, and perform rapid prototyping and ad hoc analysis using SQL, Snowflake, Python, and R.
• Help customers strategize agentic solutions.
• Anticipate customer needs and program failure modes, bring structure to ambiguous environments, and coordinate internal and customer stakeholders across workstreams.
• Represent the voice of the customer by translating client-specific needs into reusable platform capabilities and feeding field requirements to product and engineering.

Benefits

• Discretionary time off with no maximum limits.
• Industry-leading health, vision, and dental benefits.
• Competitive compensation package.
• 16 weeks of fully paid parental leave.
• Flexible hybrid approach to working from home and in the office, where applicable.
• Wellness stipends and dedicated wellness programming.
• Career development programs with reimbursement for educational certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed